Monday 14 May 2012

Addressing Employee Behavior and Performance Issues

New training from Insurance Journal's Academy of Insurance. Register today!
Having trouble reading this email? View it as a webpage. Not interested anymore? Unsubscribe instantly.
New Class: Fearless Feedback: Getting Comfortable with Providing Feedback
New Training from Academy of Insurance

(Wo)Man Up! Tell Employees the Truth

Positive feedback is an often underutilized employee motivation tool. Honest feedback regarding performance issues requires having uncomfortable and difficult conversations, but these are essential to helping your employees excel and reach their full potential.

Addressing employee behavior and performance issues can be an intimidating process. Often, the anxiety around finding the right words to communicate your message, or handling the emotional reactions from the employee is enough to make these the "conversations to avoid." The reality, of course, is that avoidance only allows the situation to deteriorate. The ability to effectively prepare for and conduct a productive counseling session is an essential skill for any leader in today's workplace.

Click Here to Register

What you will learn in this webinar:

  • Methods of Providing Feedback
  • A Coaching Conversation Model
  • How to Handle Challenging Conversations
  • The Role of Documentation

When you register, you get:

  • Access to the live webinar
  • Video and audio recordings, so you can watch or listen again
  • Question & Answer session with the instructor
  • Audio download of the webcast
  • Presentation slides download

Join us this Wednesday, May 16th for this one-hour training webinar. (PLUS, all registrants will receive video and audio recordings of the webinar, so you can listen/watch again at your convenience.)

Space is limited!

Click Here to Reserve Your Spot!

Regularly priced at $129.00, just $89 when you
register today!
(special pricing expires May 15th)

Register Now

Have questions or need help?
Send an email to webcasts@insurancejournal.com
or call Barbara at 800-897-9965 x166.

Date: Wednesday, May 16th
Time: 1:30pm ET / 10:30am PT
Duration: 1 Hour
Price: Save $40 until May 15th! Register today for just $89!
Click Here to Register

Instructor: Kathy Ryan
Photo of Kathy Ryan President of Pinnacle Coaching Group and expert in effective communication.


More Great Training:

MAY 23: Gaps in Home / Auto Coverage - Learn how to properly write Homeowners and Auto Polieis for your clients to ensure that there are no gaps in coverage.

MAY 30: Succession Training- Team Leadership: Motivating and Inspiring your Team - How many people are following you? In order to be a great leader, you have to have people willing to follow you.

MAY 31: Understanding and Explaining Ordinance or Law Coverage - This class details the essential coverage provisions found in the two ordinance or law endorsements and demonstrates how this coverage can save your insureds (and you from an E&O perspective) hundreds of thousands of dollars in out-of-pocket expenses.

JUNE 6: Green Risk for Buildings and Materials (4 Part Series) - As green buildings become mainstream, the challenge is on the insurance industry to be prepared for these genuinely unique risks.

JUNE 7: Waiver of Subrogation, OCP, Liquor, MCS-90 - Do you know enough about these 4 topics? Join us for this one-hour webinar where you'll learn all the necessary information on OCPs, Liquor, MCS90 and Waiver of Subrogation.


Send to a Friend | Contact Us | Subscribe | Unsubscribe | Privacy Policy

Insurance Journal
3570 Camino del Rio North, Suite 200
San Diego, CA 92108
(800) 897-9965
Copyright © 2012 by Wells Publishing, Inc.

No comments:

Post a Comment